Henkel – VR Customer Training

Automotive, Marketing, Training / Education


VR - Tethered Headsets

Henkel – VR Customer Training

Henkel – VR Customer Training

Groove Jones recently helped launch a new VR (Virtual Reality) training tool as part of a Vehicle Repair Training and Application Center. The facility offers hands-on technical application training for automotive aftermarket products and collision repair products, and provide mechanics, collision repair and glass installer technicians with the tools and knowledge to make automotive repairs faster, safer, and more reliable.







The VR experience is a tool gives both employees and their customers the opportunity to work through a variety of use case scenarios. The experience then grades the user on how they performed, providing instant feedback for additional training and insight from a company expert.





VR Training Module


The VR experience tests the user on their knowledge of the unique products to accomplish the following aftermarket automobile repairs.

The experience always begins with instructing the user to put on their safety gear, which includes gloves and goggles before they can begin working on the cars.







The user is then tested on their knowledge of Loctite products to fix a variety of issues that they may face in real life. The experience starts with simple issues and then ramps up in difficulty with issues that take multiple steps to complete.















Below is an overview of the variety of interactions and modules developed for the training SIM.


  1. Cylinder Sleeve – A connecting rod broke causing the piston to score the cylinder wall. The user will bore out the cylinder to accommodate a sleeve of proper dimensions. Once complete, the user must apply the correct product on the sleeve to accommodate for the gap and heat requirements of the engine.
  2. Adjust Rocker Arm – Vehicle operators have heard tapping coming from the rocker arms. The user must retorque and use the proper product to prevent them from loosening in the future.
  3. Fix and Reattach Loose Body Trim – There is a piece of the bumper lip that has cracked. It is made out of carbon fiber, so the user must repair the damage using a product to fill in the gap and then reattach it to the vehicle.
  4. Fix Oil Leak Around Oil Pan – There is an oil leak coming from the pan. The user must drop the pan, clean away the remaining gasket, and apply to the circumference.
  5. Fix Leaking Break Lines Due to Corrosion and Replace with New Brake Line – A repair is needed as a result of a leaking brake line due to corrosion. This must be replaced. The user must find apply the correct product and properly seal all fittings on the new brake line to prevent future leaks.
  6. Replace Muffler – It appears the bolts on the exhaust coupling have rusted and cannot be removed by standard measures. Before the repair can be completed, the user must use Freeze and Release to loosen the bolts for removal. Since the previous installation of the bolts failed to use a lubricant to protect the assembly from rusting, the user must use the proper product to prevent this in the future before reattaching.











Products Used in the Experience


  • General purpose threadlocker of medium bond strength. This threadlocker secures and seal bolts, nuts, and studs to prevent loosening due to vibration. The product works on all metals, including passive substrates such as stainless steel, aluminum and plated surfaces.
  • Dual cure, acrylic dimethacrylate ester fluorescent threadlocker designed for the permanent locking and sealing of threaded fasteners.
  • Flexible, gasketing material for use on rigid machined flanges
  • High strength and high temperature resistant retaining compound.
  • Very high strength fast cure retaining compound that is a high strength, high viscosity room temperature curing adhesive used to join fitted cylindrical parts.
  • Cyanoacrylate adhesive is compatible with leather, paper, plastic, rubber and wood material
  • Hhybrid ultra-fast adhesive is a two-component versatile instant adhesive that bonds together plastics, rubbers, and metals.
  • Silicone sealant and cures on exposure to moisture in the air to form a tough rubber gasket.
  • Anti-Seize Lubricant that is a heavy-duty, temperature-resistant, petroleum-based compound fortified with graphite and metallic flake.







About the Facility



The 2100 sq. ft customer facility is one of Henkel’s 11 Vehicle Repair Training & Application Centers around the world, that brings together best-in-class technical training with cutting-edge technology in a collaborative environment.



Below are some photos from the opening of the facility in Rocky Hill CT.









Below are some screenshots from inside the VR version of the training facility.









STUDIO: Groove Jones

By | April 12, 2019

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